Crafers
Introduction / Eye-Catching Introduction:
Crafers, a leading company in the confectionery industry, was struggling to manage its rapidly growing distribution network and deliver products on time. Their solution? A custom-designed GPS-based sales automation system.
Customer History / Background:
Crafers has long been one of the leading confectionery companies in the region. Over the years, they have expanded their product range and grown their customer base. However, as their distribution network expanded, managing their field agents and delivery processes became more complex.
Problem / Pain Points:
Crafers was struggling to manage their delivery process. Their field agents often missed delivery times or arrived at the wrong addresses, which led to delivery delays and missed sales opportunities.
Our Approach / Solution:
We worked closely with Crafers to develop a solution that was tailored to their specific challenges. The result was a GPS-based sales automation system that provided real-time location tracking, route optimization, and a dashboard for managers to monitor performance.
Implementation Process:
We spent several weeks with Crafers to analyze their needs and challenges before implementing the system. We then tested the system with a small group of agents and, once it was successful, rolled it out to the entire team.
Change / Results & Impact:
After three months, Crafers increased delivery efficiency by 30%, achieved a 15% increase in sales revenue, and reduced delivery delays by 20%.
Customer Testimonials / Achievements:
"Our agents have become more accountable for their work, and this system has helped us significantly improve delivery accuracy and customer satisfaction." – Sales Manager, Crafers.
Expansion / Future Plans:
Crafers plans to expand the system with advanced analytics tools and optimize inventory.
Crafers, a leading company in the confectionery industry, was struggling to manage its rapidly growing distribution network and deliver products on time. Their solution? A custom-designed GPS-based sales automation system.
Customer History / Background:
Crafers has long been one of the leading confectionery companies in the region. Over the years, they have expanded their product range and grown their customer base. However, as their distribution network expanded, managing their field agents and delivery processes became more complex.
Problem / Pain Points:
Crafers was struggling to manage their delivery process. Their field agents often missed delivery times or arrived at the wrong addresses, which led to delivery delays and missed sales opportunities.
Our Approach / Solution:
We worked closely with Crafers to develop a solution that was tailored to their specific challenges. The result was a GPS-based sales automation system that provided real-time location tracking, route optimization, and a dashboard for managers to monitor performance.
Implementation Process:
We spent several weeks with Crafers to analyze their needs and challenges before implementing the system. We then tested the system with a small group of agents and, once it was successful, rolled it out to the entire team.
Change / Results & Impact:
After three months, Crafers increased delivery efficiency by 30%, achieved a 15% increase in sales revenue, and reduced delivery delays by 20%.
Customer Testimonials / Achievements:
"Our agents have become more accountable for their work, and this system has helped us significantly improve delivery accuracy and customer satisfaction." – Sales Manager, Crafers.
Expansion / Future Plans:
Crafers plans to expand the system with advanced analytics tools and optimize inventory.
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